This policy applies to topovoid.com (the “website”), operated by Suzhou Topovoid Intelligent Technology Co., Ltd. (苏州拓渊智能科技有限公司; “TopoVoid”, “we”). Data that customers provide for our model customization and other commercial services is handled under the service agreement signed for those services.
Information we collect
- Access logs. When you visit the website, our servers may automatically record technical information such as your IP address, the time of access, the page requested and your browser type. We use it to keep the website secure and to diagnose faults.
- Language preference. When you choose a language, we set a cookie named
topovoid_langthat stores only that choice (English or Chinese). It expires after one year. - Email. When you write to hello@topovoid.com, we receive your email address and the contents of your message.
The website uses no third-party analytics, advertising or social-media tracking, and requires no account.
How we use information
- To operate the website and keep it secure.
- To reply to your enquiries and discuss working together.
- To meet our obligations under applicable laws and regulations.
We do not sell personal information.
Retention
We keep personal information only as long as the purposes above require, unless the law requires a longer period.
Sharing
We share personal information only:
- with service providers that run the website’s infrastructure, such as server and email providers, to the extent they need it to provide their services;
- when required by law or by a competent authority.
Your rights
To access, copy, correct or delete your personal information, or to withdraw your consent, email hello@topovoid.com. We will reply within 15 working days.
You can delete or block cookies in your browser. The website then follows your browser’s language setting.
Children
The website is intended for businesses and professionals and is not directed at children under 14.
Changes
We may update this policy. The effective date at the top of this page shows when it last changed.
Contact
Suzhou Topovoid Intelligent Technology Co., Ltd. (苏州拓渊智能科技有限公司) · hello@topovoid.com